The American Mathematical Association of Two-Year Colleges
 
Excellence through Mathematics
Communication and Collaboration (E = mc2):
A new approach to Quality in College Algebra
By: Gerald L. Marshall and Herbert H. J. Riedel

Gerald Marshall, department head of mathematics, Tri-County Technical College, received his PhD from Illinois State University in 2000. Earlier degrees were from North Carolina State University, Florida State University, and University of Alabama in Huntsville. He has had articles published in the Mathematics Teacher, The Mathematics Educator, and the Journal of Research and Development in Education.
E-mail: gmarshal@tctc.edu
Herbert Riedel obtained a PhD in pure mathematics from the University of Waterloo, Canada. In July 2004, he left Tri-County Technical College and became Deputy Director of Nanoscience Technology at the University of Central Florida to assist with the establishment and administration of a new research center in the emerging interdisciplinary field of nanotechnology. He will continue his involvement in undergraduate education and pursue partnerships with two-year colleges designed to enhance educational opportunities and position students to benefit from careers in the new economy.
E-mail: hriedel@mail.ucf.edu

Within the context of traditional quality management principles, a program designed to enhance soft skills of College Algebra students was piloted in fall 2001. Results of the pilot project include increased retention, persistence, note-taking ability, and positive responses concerning course expectations. Quality enhancement efforts in this course have manifested significant improvements in this course and in follow-up courses, but overall success rates remain low due to a misalignment of process capability with standards. Possible solutions are presented.

 

Comments about amatyc.org should be directed to the Website Coordinator, web@amatyc.org